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Payment Information
We accept Visa, MasterCard and Discover cards. All international orders are credit card only. Personal checks and Money Orders accepted for USA Zip Codes only. Returned checks and declined credit cards are subject to a $20 service charge. No C.O.D. orders. All prices at Wild Ivy Memories.com are shown are in U.S. funds. All shipping charges are in U.S. funds.
"I'll Call with Credit Card Info" Option
Paying on-line is very safe but we understand if you would prefer to simply give us a call to provide your credit card information. If this is the case during checkout select the "Išll call with credit card info" option. This ensures that your order is transmitted to us, and the time you spend on the phone minimized. Then simply call us toll free 800-419-4949 and provide your credit card information to a customer service representative. Your order will be held for 2 days then cancelled if a payment is not confirmed.
"I'll Send a Check" Option
You may also mail your check or money order to us at our mailing address. Put the order number, that we provide you on or E-mail confirmation on your check or money order. Send to Wild Ivy Memories, P.O. Box 1117, Spanish Fork, Utah, 84660. Please be advised your order will not ship until your check is processed. Check must be received within 10 working days or the order placed will be cancelled. Returned checks are subject to a $20 service charge.
Utah Sales Tax
Currently, most companies doing business on the internet use the same taxation rules as those used for mail order. These rules are based on constitutional guidelines for interstate commerce. This means that states can only require companies to collect sales tax in states where they have business operations, and as a result, companies will not collect sales in states where they have no business operations. Since Wild Ivy Memories.com operates only out of Utah, we only charge Sales Tax in Utah. There is no tax on gift certificates.
Prices and Availability
Prices shown and availability are subject to change without notice. Prices in effect at the time of purchase are final. If prices change, we will process your order and notify you of the difference. Some quantities are limited.
Product Pricing Policy
Prices are subject to change without notice. While we make every attempt to display accurate information, errors do occur. KMA is not responsible for typographical errors or omissions relating to pricing, copy, programming, or photography.
Credit Card Refunds
All credits will be registered on the credit card used for the original purchase. Allow 1-2 billing cycles for the credit to appear on your statement.
When Your Card Is Charged
When you finalize your order your credit card is authorized for the amount of your order. As your order exits our shipping system your credit card will be charged for the amount of purchase using the authorization previously obtained when you place your order. Your order will then be shipped that day or the following work day.
Privacy Policy
We value you as a customer and take your personal privacy seriously. The following is our policy for collecting, using, and securing personal information that you, as our customer provide to us. This information will only be used as set forth in this policy. By visiting Wild Ivy Memories.com, you are accepting the practices described in this Privacy Policy.
Wild Ivy Memories.com will not sell or give your personal information to any person or company. We will keep your information on a secure computer system within our company in order to contact you if there is a problem with your order or if we have to credit your account. We will mail you sales information only if you request e-mails from us on new product releases. Click here to be included on our new product e-mail list.
Minors
Wild Ivy Memories.com does not intentionally collect personal information about minors under the age of 18. If you are under 18 and would like to shop at Wild Ivy Memories.com, please ask a parent or guardian for assistance.
Credit Card Security Information
Wild Ivy Memories.com understands that you are concerned about the security of the information you entrust to us. It is very important to us, too. To make sure your information is safely guarded we use what the industry calls Secure Sockets Layer (SSL). We can assure you our site is safe and secure.
What does secure area mean?
SSL encrypts all information that goes between your computer and our server so it cannot be stolen in transit. This is a commonly accepted way of receiving private information using Netscape Navigator or Microsoft Internet Explorer.
How safe is it really?
The security of your online business transactions is one of our greatest concerns. Wild Ivy Memories.com guarantees that your shopping experience will be safe and worry-free. You may transmit your personal and credit card information on our web site with peace of mind and trust in us. No credit card information is sent un-encrypted on the web. Please note that e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers and that we will NEVER ask for sensitive information via e-mail. Your email confirmation will not contain sensitive credit card information.
If you choose to visit Wild Ivy Memories.com, your visit and any dispute over privacy is subject to this Notice, including limitations on damages, arbitration of disputes, and application of the law of the state of Utah. If you have any concern about privacy at Wild Ivy Memories.com, please send us a thorough description to swh@scrapbookswholesale.com, and we will try to resolve it.
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